Terms of services
Welcome to MUT Enterprises. These Terms & Conditions govern your access to and use of our website and any services, hosting plans, software products, or digital solutions provided by MUT Enterprises. By accessing our website, purchasing our services, or engaging us for a project, you agree to be bound by these Terms.If you do not agree with any part of these Terms, please do not use our website or services.
General Terms
General Acceptable Use Policy
Last Updated: June 10, 2026
01.
Services Provided
We provide the following categories of services, each of which may be subject to additional terms communicated at the time of order or in a separate service agreement:
Website design, development, and maintenance
Website optimization and performance tuning
Graphic and logo design
Digital marketing and social media marketing
Shared and reseller web hosting
Marketing software tools, including bulk messaging and data extraction utilities (WhatsApp, SMS, Instagram, Twitter, and Telegram marketing tools; Google Maps, Yellow Pages, and social/phone data extractors)We reserve the right to modify, suspend, or discontinue any service at our discretion, with reasonable notice to affected clients where practical.
02.
Project Orders and Payment
2.1. Project scope, deliverables, timelines, and pricing will be confirmed in writing (via email, WhatsApp, or a formal quotation/invoice) before work begins.
2.2. Unless otherwise agreed, projects require an advance payment before work commences, with the remaining balance due upon completion or per an agreed milestone schedule.
2.3. Prices for hosting plans and standard packages are as listed on our website and are subject to change without prior notice. Prices already invoiced or paid will not be affected by subsequent changes.
2.4. All payments are non-refundable once work has commenced, except as expressly stated in Section 6 (Refund Policy) or required by applicable law.
2.5. Late payments may result in suspension of ongoing work, hosting services, or delivery of completed assets until outstanding amounts are settled.
03.
Client Responsibilities
3.1. Clients are responsible for providing timely, accurate content, materials, access credentials, and feedback required to complete a project.
3.2. Delays caused by the client's failure to provide necessary materials or approvals may extend project timelines accordingly, without liability to MUT Enterprises.
3.3. Clients must ensure that any content, logos, trademarks, images, or materials they provide to us do not infringe on the intellectual property or rights of any third party. Clients agree to indemnify MUT Enterprises against any claims arising from such materials.
04.
Hosting Services
4.1. Hosting plans (Economy, Business, Enterprise, and Reseller) are billed annually unless otherwise agreed, and include the storage, bandwidth, and features listed on our website at the time of purchase.
4.2. We do not guarantee uninterrupted or error-free hosting service but will make reasonable efforts to maintain high availability and promptly resolve outages.
4.3. Clients are responsible for maintaining their own data backups. While we may provide backup services as part of certain plans, MUT Enterprises is not liable for data loss.
4.4. We reserve the right to suspend or terminate hosting accounts that are used for illegal activity, distribution of malware, spam, or any activity that violates applicable law or the acceptable use policies of our upstream providers.
05.
Marketing Software Tools — Acceptable Use
5.1. Our marketing software tools (including but not limited to WhatsApp, SMS, Instagram, Twitter, and Telegram marketing tools, and data extraction tools) are provided for lawful marketing and business development purposes only.
5.2. Clients are solely responsible for ensuring their use of these tools complies with:Applicable data protection and privacy laws in their jurisdiction
The terms of service of any third-party platform involved (e.g., WhatsApp, Instagram, Telegram, Twitter/X, Google)
Anti-spam and unsolicited communications regulations
5.3. MUT Enterprises does not authorize, condone, or accept responsibility for the use of these tools to send unsolicited bulk messages, harvest personal data without consent, or engage in any activity that violates a third party's platform policies or the law. Misuse is the sole responsibility of the client, and we reserve the right to discontinue support or access for clients found to be in violation.
5.4. We make no guarantee regarding the continued functionality of these tools, as they may be affected by changes to third-party platform APIs or policies outside our control.
06.
Refund Policy
6.1. Refunds, where applicable, will be assessed on a case-by-case basis depending on the stage of project completion and the nature of the service.
6.2. Hosting fees are generally non-refundable once the hosting account has been provisioned, except where required by law.
6.3. No refunds will be issued for change of mind after project work has been delivered and approved by the client.
07.
Intellectual Property
7.1. Upon full payment, ownership of final deliverables (e.g., website files, designs) created specifically for the client will transfer to the client, unless otherwise agreed in writing.
7.2. MUT Enterprises retains the right to showcase completed projects in its portfolio, marketing materials, and website, unless the client requests confidentiality in writing.
7.3. Any proprietary tools, frameworks, code libraries, or software owned by MUT Enterprises prior to or independent of a client project remain our property and are not transferred as part of any deliverable.
08.
Limitation of Liability
8.1. MUT Enterprises will perform services with reasonable skill and care but does not guarantee specific business outcomes, search engine rankings, traffic levels, or conversion results from marketing, SEO, or advertising services.
8.2. To the maximum extent permitted by law, MUT Enterprises shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, website, or software tools, including but not limited to loss of profits, data, or business opportunities.
8.3. Our total liability for any claim arising from our services shall not exceed the total amount paid by the client for the specific service giving rise to the claim.
09.
Third-Party Services
Our services may involve integration with or reliance on third-party platforms (e.g., domain registrars, payment gateways, social media platforms, messaging APIs). We are not responsible for outages, policy changes, or service interruptions caused by these third parties.
10.
Termination
We reserve the right to suspend or terminate services to any client who violates these Terms, engages in illegal activity, fails to make timely payments, or misuses our software tools as described in Section 6.
11.
Changes to These Terms
We may update these Terms from time to time to reflect changes in our services or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.
12.
Contact Us
If you have questions about these Terms & Conditions, please contact us:
Address: Street No. 4, Tariqabad, Opposite Sanatzar, Multan, Pakistan
Phone/WhatsApp: +92 304 7398 863
Website: mutenterprises.com.pk